If the printer is in an error state (paper jam, ink has run out, etc.) please address the error state first. Make sure that the printer is not displaying any errors (flashing lights or error codes on the screen).+ How to troubleshoot network communication issues with the printer These steps do not apply to non-network models. If your printer is connected to a wireless network, communication errors can occur if there are changes to the network (new router, change in the router's name or password, etc.). If the printer still doesn't work correctly, and the carriage is accessible, remove and replace the ink.Press Power to turn the printer back on, then trying printing again.If the power cord is plugged in to a surge protector, it may be necessary (for testing purposes) to plug the cord directly into the wall outlet.To troubleshoot a communication issue, reconnect the data cable (not applicable to Wi-Fi, Bluetooth or Infrared).Unplug the printer power cord for approximately 10 minutes, and then plug it back in.Disconnect the data cable from the printer (not applicable to Wi-Fi®, Bluetooth® or Infrared).Press the Power button to turn off the printer.
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